Privacy Policy

Privacy Policy

This privacy policy discloses the privacy practices for this website. This privacy policy applies solely to information collected by this website. It will notify you of the following:

1. What personally identifiable information is collected through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Website Analytics & Visitor Information

To improve your experience and understand how visitors use our site, we collect anonymous analytics data. This helps us provide better service and optimize our website for all users.

What We Collect

We use analytics to understand how visitors interact with our website. This includes:

• Visitor Analytics: We track visitor counts, session duration, and page views to measure site performance
• Location Data: We determine geographic location (country/city level) from IP addresses to understand our visitor demographics
• Device Detection: We identify device types (desktop/mobile/tablet) and browsers to ensure compatibility
• Technical Details: We collect screen resolution and technical specifications for optimization

How We Use This Information

• Service Improvement: To identify and fix technical issues, improve page load times, and enhance user experience
• Content Optimization: To understand which pages and services are most valuable to our visitors
• Geographic Insights: To better serve visitors from different regions and understand our market reach
• Device Optimization: To ensure our website works perfectly on desktop, mobile, and tablet devices
• Business Analytics: To measure the effectiveness of our marketing and improve our services

What We Don't Collect

• No Personal Information: We never collect names, emails, phone numbers, or any personally identifiable information through analytics
• No Precise Location: We never track GPS coordinates or precise location data
• No Behavioral Profiling: We don't create detailed profiles of individual browsing behavior
• No Cross-Site Tracking: Our analytics are limited to this website only

Data Storage & Security

All analytics data is stored securely and is anonymized. We use cookies to distinguish returning visitors from new visitors, but these cookies contain no personal information. Data is retained for business analysis purposes and is automatically deleted after 2 years.

Your Choices

You can control analytics tracking through:

• Cookie Preferences: You can accept or decline analytics cookies through our cookie consent banner
• Browser Settings: You can disable cookies through your browser settings
• Opt-Out: You can request to be excluded from all analytics tracking

Information Collection, Use, and Sharing

We are the sole owners of information collected through contact forms and direct communications. We only have access to information that you voluntarily provide to us via email, phone, or our contact forms. We will not sell or rent your information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any
• Change/correct any data we have about you
• Have us delete any data we have about you
• Express any concern you have about our use of your data

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use cookies on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to login a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via the contact details available on this site.